Last updated: 1 November 2026
Before we open. We are not taking orders or sending deliveries yet. Before ordering opens, we will publish our delivery options, prices and estimated delivery times on this page, and you will always see them at checkout before you pay.
1. Where we deliver
At launch we will deliver to addresses in the United Kingdom only. We do not offer international delivery at the moment.
2. Delivery services and charges
We expect to use Royal Mail for UK deliveries. The services we offer, their prices and their estimated delivery times will be confirmed and listed here before the shop opens. The delivery options available for your order, and their full cost, will be shown at checkout before you pay.
3. When your order should arrive
Unless we agree a different delivery date with you, the law requires us to deliver your order without undue delay and no later than 30 days after the contract is made. If we do not deliver on time, you may be entitled to cancel your order and get a refund.
4. Out-of-stock items
We do not take backorders. If an item, size or colour is out of stock, it cannot be ordered until it is back in stock.
5. Responsibility for your order
Your order is our responsibility until it is delivered to you, or to someone you have asked us to deliver it to. After that, it becomes your responsibility.
6. Damaged, incorrect or missing items
If your order arrives damaged, if anything is missing or incorrect, or if it does not arrive, please contact us using our contact form as soon as you can and include your order number. You have legal rights if goods are faulty or not as described. These are explained in our Returns & Refunds Policy.
7. Returns
To find out how to cancel an order or return an item, see our Returns & Refunds Policy.
8. Questions
If you have a question about delivery, please send us a message using our contact form.